Welcome to Summerland, where banking meets community values. We are a customer-owned bank and a certified B Corporation, dedicated to serving the residents of a vibrant Northern Rivers Region.
At Summerland, we prioritise the well-being of our customers and our environment, ensuring that every financial decision we make aligns with our commitment to social and environmental responsibility. As we continue to grow, we are seeking passionate individuals who share our vision and want to contribute to the positive impact we make in our community.
Join us and become part of a team that values integrity, sustainability, and the power of banking for sustainable community.
About the Opportunity
The Credit Assessor is an integral part of the Credit Team, taking a leading role by optimising the lending performance of the organisation to meet strategic objectives, including that of business growth and financial sustainability. The team strives to add value and meet customer needs by providing an exceptional customer experience through prompt delivery of compliant lending services, particularly in loan assessment and approval, balancing the needs of the customer with Summerland’s requirement for growth and credit quality, whilst ensuring responsible lending in accordance with compliance requirements.
Key responsibilities:
Ensure assets are protected and risks are managed.
Provide exceptional customer experience along with quick quality loan decisions.
Take action to escalate risk issues or matters
Exceptional communication and customer service skills, ensuring quality relationships with intention to achieve the best outcome for the customer and Summerland.
Deliver simplicity and insight by ensuring the complexity of process and compliance rests with us, not the customer.
The Credit Assessor can apply their experience in lending and loans administration to deliver on strategic objectives and make a positive impact in the lives of our customers and community. You are an energetic and highly motivated individual able to use initiative and work autonomously when needed and show a high level of commitment to teamwork. You thrive in a performance culture, do not shy away from challenges, act with agility, adaptability and have the will to succeed.
Working for Summerland
Our values are:
People Matter Most
Be Brave
Default to Positivity
Make each other Proud
Keep it Simple
Our value of ‘People Matter Most’ is the cornerstone of Summerland as we know our people are integral to the success of the business. Summerland is committed to creating a culture that enables staff to reach their full potential. Our people are guided by the customer-owned banking philosophy with staff working together with an approach that is collaborative, open and transparent to ensure the sustainability of community. This is evidenced by Summerland being awarded the Kincentric Best Employer Award for the past three years.
What we Can Offer
In return for your hard work and dedication you will receive:
Wellbeing framework including Employee Assistance Program (EAP)
Working with a professional, passionate, and friendly team
Job Description
Join our team. Apply today!
If you are interested in progressing your skills and experience and a career within the financial services space, the Credit Assessor role at Summerland is your next step towards a fulfilling career working alongside other finance professionals and be in a diverse and inclusive culture that is local and community focused.
Click “Apply” and upload your resume and cover letter addressing the selection criteria in your application.
Applications Close: Sunday 5 January 2025
For further information about the position details please contact Adrian Watkin on 1300 728 728
Desired Skills and Experience
Our Recruitment Process
Summerland promotes a culture that actively seeks to include, welcome and value diversity to enable people to contribute their best work. We encourage people of all abilities, Aboriginal and Torres Strait Islander people, young people, and people from culturally diverse backgrounds to apply for this job.
Our screening process will include a mixture of online screening and assessment tools. As a guide, you should expect the process to include the following components: resume screening, initial phone interview, live online or face to face interviews.
If you are passionate about this role, and can demonstrate the skills and experience required, then we look forward to hearing from you.
To find out more about Summerland, our culture, and benefits, please visit: www.summerland.com.au
