Welcome to Summerland, where banking meets community values. We are a customer-owned bank and a certified B Corporation, dedicated to serving the residents of a vibrant Northern Rivers Region. At Summerland, we prioritise the well-being of our customers and our environment, ensuring that every financial decision we make aligns with our commitment to social and environmental responsibility. As we continue to grow, we are seeking passionate individuals who share our vision and want to contribute to the positive impact we make in our community. Join us and become part of a team that values integrity, sustainability, and the power of banking for sustainable community.
About the Opportunity
Lead and develop the small team at the Pines Branch. This is a full-time, Monday to Friday role with the expectation you would be available for weekend commitments such as engaging at sponsorship events in the community as required.
You will be responsible for ensuring growth and development of sales in the region, which will include maximising the sales potential of the team through coaching and development to promote the Bank's products and services to new and existing customers.
A motivating and engaging leadership style and the ability to create a positive change and growth within the Branch activities will be key to your success. You will need to demonstrate your previous experience in a leadership role, either within or outside the banking industry.
A day in the life of a Branch Team Leader
Provide exceptional customer service.
Developing and monitoring sales skills in all branch staff to ensure the Summerland's goals are achieved and measured through growth in loans, memberships, and branch profitability.
Involvement with Summerland volunteer days and attendance at Summerland's functions displaying community commitment which is a core value to the organisation.
Undertaking business development and promotional activities to raise the profile of the Pines Branch.
Providing a valuable first impression of Summerland to customers and ensuring products offered/used by customers meet their requirements.
Supporting customers in achieving their lending goals.
Working for Summerland
Our values are:
People Matter Most
Be Brave
Default to Positivity
Make Each Other Proud
Keep it Simple
Our value of 'People Matter Most' is the cornerstone of Summerland as we know our people are integral to the success of the business. Summerland is committed to creating a culture that enables staff to reach their full potential. Our people are guided by the customer-owned banking philosophy with staff working together with an approach that is collaborative, open, and transparent to ensure the sustainability of community. This is evidenced by Summerland being awarded the Kincentric Best Employer Award for the past three years.
What We Can Offer
In return for your hard work and dedication you will receive:
Wellbeing Framework including Employee Assistance Program (EAP)
Working with a Professional, Passionate, and Friendly Team
Job Description
Join our team. Apply today!
If you are interested in a fulfilling career working alongside a diverse and inclusive culture that is local and community minded and developing and leading a team, then this role is for you!
To view the Position Description, please visit our Careers page.
Click "Apply" and upload your resume and cover letter addressing the selection criteria in your application.
Applications Close: Friday 17 January 2025.
For further information about the position details or if you require any reasonable adjustments to the recruitment process or the role, please contact People & Culture on 1300 728 728
Desired Skills and Experience
Our Recruitment Process
Summerland promotes a culture that actively seeks to include, welcome, and value diversity to enable people to contribute their best work. We encourage people of all abilities, Aboriginal and Torres Strait Islander people, young people, and people from culturally diverse backgrounds to apply for this job.
Our screening process will include a mixture of online screening and assessment tools. As a guide, you should expect the process to include the following components:
Resume and Cover Letter Screening
Initial Phone Interview
Live Online or Face-to-Face Interviews
If you are passionate about this role, and can demonstrate the skills and experience required, then we look forward to hearing from you.
To find out more about Summerland, our culture and benefits, please visit: www.summerland.com.au
