About Summerland

Welcome to Summerland, where banking meets community values. We are a customer-owned bank and a certified B Corporation, dedicated to serving the residents of a vibrant Northern Rivers Region. At Summerland, we prioritise the well-being of our customers and our environment, ensuring that every financial decision we make aligns with our commitment to social and environmental responsibility. As we continue to grow, we are seeking passionate individuals who share our vision and want to contribute to the positive impact we make in our community. Join us and become part of a team that values integrity, sustainability, and the power of banking for sustainable community.

About the Opportunity 

We are looking for two Lending Specialists who add value through loans and customers growth via a range of face-to-face and digital channels, including third-party relationships.

Lending Specialist, Contact Centre (based in Lismore) - manage and obtain customers and lending enquiries from the Contact Centre within and outside Summerland's footprint via phone and digital channels.

Lending Specialist, Lismore - manage and obtain customers and lending enquiries from the branch network within and outside Summerland's footprint.

You bring an engaging, innovative style to proactively identify and develop authentic relationships with the purpose of generating lending pipelines. You facilitate seamless applications with an impactful customer experience that leads to enduring relationships.

Your product knowledge, lending experience and responsivity to customer needs grows the loan-book, deposits, and customer base by expanding awareness of the Summerland brand and banking solutions across our communities.

As an ambassador of the Summerland brand, you bring new customers and enrich existing relationships, through your active marketing to your existing customer base. 

Working for Summerland

Our values are:

People Matter Most | Be Brave | Default to Positivity | Make Each Other Proud | Keep it Simple

Our value of 'People Matter Most' is the cornerstone of Summerland as we know our people are integral to the success of the business. Summerland is committed to creating a culture that enables staff to reach their full potential. Our people are guided by the customer-owned banking philosophy with staff working together with an approach that is collaborative, open, and transparent to ensure the sustainability of community. This is evidenced by Summerland being awarded the Kincentric Best Employer Award for the past three years. 

What We Can Offer

In return for your hard work and dedication you will receive: 

• Attractive Salary + 11.5% Super
• Additional 5 days leave (pro-rata for part-time)
• Access to paid volunteer leave (pro-rata for part-time)
• Concessions on retail banking and loans products

Other benefits include: 

• Transformational culture - award winning culture (Kincentric Best Employer 2020, 2021 & 2022)
• Extensive development and recognition program
• Flexible work options
• Wellbeing framework including Employee Assistance Program (EAP)
• Working with a professional, passionate, and friendly team